Pines & Palms Resort in Islamorada

Languages

English, Spanish, French, Italian

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Other instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property payment types

American Express, Mastercard, Visa, Cash, Debit cards not accepted

Fees

You need to know

General

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• By ocean
• Essential workers only - NO
• Contactless check-out is available
• Professional property host/manager

Pets

• Pets not allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions