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Hotel

SureStay by Best Western Charlotte Matthews

8/10 from 62 reviews
Amenities

  • Laundry facilities

  • Free breakfast

  • Free WiFi

  • Free self parking

  • 24-hour fitness facilities

  • Free buffet breakfast

See all amenities
Where you'll be
Choose your room

Check in

Nov 8th 2025

Check out

Nov 9th 2025

Travelers

1 guest
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

    • Laundry facilities

    • Free breakfast

    • Free WiFi

    • Free self parking

    • 24-hour fitness facilities

    • Free buffet breakfast

    • Sleeps 4

    • 1 King Bed

    More details

    Not available

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    • Laundry facilities

    • Free breakfast

    • Free WiFi

    • Free self parking

    • 24-hour fitness facilities

    • Free buffet breakfast

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    • Laundry facilities

    • Free breakfast

    • Free WiFi

    • Free self parking

    • 24-hour fitness facilities

    • Free buffet breakfast

    • Sleeps 4

    • 2 Double Beds

    More details

    Not available

  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub)

    • Laundry facilities

    • Free breakfast

    • Free WiFi

    • Free self parking

    • 24-hour fitness facilities

    • Free buffet breakfast

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

About this property
SureStay by Best Western Charlotte Matthews

Located in Charlotte (East Forest), SureStay by Best Western Charlotte Matthews is within a 15-minute drive of Bojangles' Coliseum and Ovens Auditorium. This hotel is 8.4 mi (13.5 km) from SouthPark Mall and 9.3 mi (15 km) from Spectrum Center.

Languages

English

Policies
Check-in

Check-in between 3:00 PM - anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property payment types

American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, Visa, Cash not accepted, UnionPay, Debit cards not accepted

Important information
Optional extras
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Other information
General
  • No cribs (infant beds) available
  • Professional property host/manager
Pets
  • Pets not allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions