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Hotel

citizenM Chicago Downtown

Star ratingStar ratingStar ratingStar ratingStar rating
9.2/10 from 2657 reviews
Amenities

  • Fitness facilities

  • Free WiFi

See all amenities
Where you'll be
Choose your room

Check in

Aug 23rd 2025

Check out

Aug 24th 2025

Travelers

1 guest
  • Room, 1 King Bed

    • 151 sq ft

    • Fitness facilities

    • Free WiFi

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, City View

    • 151 sq ft

    • Fitness facilities

    • Free WiFi

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

About this property
citizenM Chicago Downtown

A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.7 mi (1.2 km) from Grant Park.

Languages

English

Policies
Check-in

Check-in between 2:00 PM - anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
Property payment types

American Express, Discover, JCB International, Mastercard, Visa, Cash not accepted, Debit cards

Important information
Optional extras
  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Other information
General
  • Noise-free rooms not guaranteed
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • LGBTQIA+ friendly
  • Guest will receive an email before arrival 24 hours
  • Essential workers only - NO
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
Pets
  • Pets not allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions