Pinnacle Pool View Lodge #625 in Gatlinburg

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Other instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a fire extinguisher

Property payment types

American Express, Discover, Mastercard, Visa, Cash not accepted, Debit cards not accepted

You need to know

General

• No elevators
• Events/parties not allowed
• Property is cleaned with disinfectant
• Contactless check-in is available
• Property confirms they are implementing enhanced cleaning measures
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property does not offer onsite COVID-19 testing
• Property does not require health documentation at check-in

Pets

• Pets not allowed