SureStay Hotel by Best Western Helen Downtown

When you stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 5-minute drive of Unicoi State Park and Helen Tubing & Helen Water Park. This hotel is 0.3 mi (0.4 km) from Helen Festhalle and 0.3 mi (0.5 km) from Helen Arts & Heritage Center.

English

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and debit cards; cash is not accepted
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

American Express, Discover, Mastercard, Visa, Cash not accepted, Debit cards

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Essential workers only - NO
• Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
• Professional property host/manager

• Pets not allowed
• Service animals are allowed
• Service animals are exempt from fees/restrictions