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Hotel

SureStay Hotel by Best Western Helen Downtown

Star ratingStar ratingStar ratingStar ratingStar rating
8.6/10 from 941 reviews
Amenities
  • Free breakfast

  • Free WiFi

  • Free self parking

  • Free continental breakfast

  • Heated pool

See all amenities
Where you'll be
Choose your room

Check in

Jun 27th 2025

Check out

Jun 28th 2025

Travelers

1 guest
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Free breakfast

    • Free WiFi

    • Free self parking

    • Free continental breakfast

    • Heated pool

    • Sleeps 2

    • 1 King Bed

    Not available

  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
    • Free breakfast

    • Free WiFi

    • Free self parking

    • Free continental breakfast

    • Heated pool

    • Sleeps 4

    • 2 Double Beds

    Not available

  • Suite, 1 King Bed, Non Smoking, Jetted Tub
    • Free breakfast

    • Free WiFi

    • Free self parking

    • Free continental breakfast

    • Heated pool

    • Sleeps 2

    • 1 King Bed

    Not available

  • Standard Room, 2 Double Beds, Accessible, Bathtub
    • Free breakfast

    • Free WiFi

    • Free self parking

    • Free continental breakfast

    • Heated pool

    • Sleeps 4

    • 2 Double Beds

    Not available

  • Suite, 1 King Bed, Non Smoking, Jetted Tub
    • Free breakfast

    • Free WiFi

    • Free self parking

    • Free continental breakfast

    • Heated pool

    • Sleeps 2

    • 1 King Bed

    Not available

  • Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)
    • Free breakfast

    • Free WiFi

    • Free self parking

    • Free continental breakfast

    • Heated pool

    • Sleeps 2

    • 1 King Bed

    Not available

About this property
SureStay Hotel by Best Western Helen Downtown

When you stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 5-minute drive of Unicoi State Park and Helen Tubing & Helen Water Park. This hotel is 0.3 mi (0.4 km) from Helen Festhalle and 0.3 mi (0.5 km) from Helen Arts & Heritage Center.

Languages

English

Policies
Check-in

Check-in between 3:00 PM - 11:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property payment types

American Express, Discover, Mastercard, Visa, Cash not accepted, Debit cards

Important information
You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Other information
General
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Essential workers only - NO
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Professional property host/manager
Pets
  • Pets not allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions