Photo 1 - Tru By Hilton Albany Crossgates Mall
Photo 2 - Tru By Hilton Albany Crossgates Mall
Photo 3 - Tru By Hilton Albany Crossgates Mall
Photo 4 - Tru By Hilton Albany Crossgates Mall
Photo 5 - Tru By Hilton Albany Crossgates Mall
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Hotel

Tru By Hilton Albany Crossgates Mall

8.6/10 from 1000 reviews
Amenities

  • Fitness facilities

  • Laundry facilities

  • Free breakfast

  • Swimming pool

  • Free WiFi

  • Free self parking

  • Free buffet breakfast

See all amenities
Where you'll be
Choose your room

Check in

Jun 26th 2026

Check out

Jun 27th 2026

Travelers

2 guests
  • Room, 1 King Bed

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 2 Queen Beds

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Room, 1 King Bed, Accessible, Bathtub

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, Accessible, Bathtub (Hearing)

    • 369 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, Accessible (Hearing)

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    • 399 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Room, 2 Queen Beds, Accessible (Hearing)

    • 399 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Free buffet breakfast

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

About this property
Tru By Hilton Albany Crossgates Mall

With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.

Languages

English

Policies
Check-in

Check-in between 3:00 PM - midnight

Minimum check-in age: 21

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property payment types

American Express, Diners Club, Discover, Mastercard, Visa, Cash, Debit cards

Important information
Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Pool access available from 7:00 AM to 11:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Other information
General
  • No rollaway/extra beds available
  • Events/parties not allowed
  • LGBTQIA+ friendly
  • Essential workers only - NO
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • Cashless transactions are available
  • Professional property host/manager
Pets
  • Pets allowed
  • Only dogs and cats are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions