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Hotel

Tru By Hilton Albany Crossgates Mall

Star ratingStar ratingStar ratingStar ratingStar rating
8.4/10 from 969 reviews
Amenities

  • Fitness facilities

  • Laundry facilities

  • Free breakfast

  • Swimming pool

  • Free WiFi

  • Free self parking

See all amenities
Where you'll be
Choose your room

Check in

Dec 23rd 2024

Check out

Dec 24th 2024

Travelers

1 guest
  • Room, 1 King Bed

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 2 Queen Beds

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Room, 1 King Bed, Accessible, Bathtub

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, Accessible, Bathtub (Hearing)

    • 369 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, Accessible (Hearing)

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    • 399 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Room, 2 Queen Beds, Accessible (Hearing)

    • 399 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

About this property
Tru By Hilton Albany Crossgates Mall

When you stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 3-minute drive from University at Albany and 5 minutes from Colonie Center Mall. This hotel is 0.4 mi (0.6 km) from Crossgates Mall and 1.6 mi (2.7 km) from SEFCU Arena.

Languages

English

Policies
Check-in

Check-in between 3:00 PM - midnight

Minimum check-in age: 21

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property payment types

American Express, Diners Club, Discover, Mastercard, Visa, Cash, Debit cards

Important information
Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Pool access available from 7:00 AM to 11:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Other information
General
  • No rollaway/extra beds available
  • Events/parties not allowed
  • LGBTQ friendly
  • Essential workers only - NO
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Contactless check-out is available
  • Cashless transactions are available
  • Professional property host/manager
Pets
  • Pets allowed
  • Only dogs and cats are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions