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Hotel

Tru By Hilton Albany Crossgates Mall

Star ratingStar ratingStar ratingStar ratingStar rating
8.4/10 from 887 reviews
Amenities

  • Fitness facilities

  • Laundry facilities

  • Free breakfast

  • Swimming pool

  • Free WiFi

  • Free self parking

See all amenities
Where you'll be
Choose your room

Check in

Oct 31st 2024

Check out

Nov 1st 2024

Travelers

1 guest
  • Room, 1 King Bed

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 2 Queen Beds

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Room, 1 King Bed, Accessible, Bathtub

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, Accessible, Bathtub (Hearing)

    • 369 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 1 King Bed, Accessible (Hearing)

    • 231 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Room, 2 Queen Beds, Accessible (Roll-In Shower)

    • 399 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Room, 2 Queen Beds, Accessible (Hearing)

    • 399 sq ft

    • Fitness facilities

    • Laundry facilities

    • Free breakfast

    • Swimming pool

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

About this property
Tru By Hilton Albany Crossgates Mall

With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5.9 mi (9.5 km) from MVP Arena.

Languages

English

Policies
Check-in

Check-in between 3:00 PM - midnight

Minimum check-in age: 21

Check-out

Check-out before 12:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property payment types

American Express, Diners Club, Discover, Mastercard, Visa, Cash, Debit cards

Important information
Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Pool access available from 7:00 AM to 11:00 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Other information
General
  • No rollaway/extra beds available
  • Events/parties not allowed
  • LGBTQ friendly
  • Essential workers only - NO
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Professional property host/manager
Pets
  • Pets allowed
  • Only dogs and cats are allowed
  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions