Castillo Caribe by Otium in San Juan

Languages

English, Spanish

Special check-in instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Other instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Property payment types

American Express, Carte Blanche, Diners Club, Discover, JCB International, Mastercard, Visa, Cash not accepted, Debit cards, UnionPay

Fees

Optional extras

General

• No elevators
• No front desk
• Guests will receive an email with special check-in instructions
• Guest will receive an email before arrival 24 hours
• Professional property host/manager

Pets

• Pets allowed