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Hotel

SureStay Hotel by Best Western Castro Valley

Star ratingStar ratingStar ratingStar ratingStar rating
7.6/10 from 652 reviews
Amenities

  • Free breakfast

  • Free WiFi

  • Free self parking

See all amenities
Where you'll be
Choose your room

Check in

Oct 31st 2024

Check out

Nov 1st 2024

Travelers

1 guest
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    • Free breakfast

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    • Free breakfast

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Standard Room, 1 King Bed, Accessible, Bathtub

    • Free breakfast

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Standard Room, 2 Queen Beds, Accessible, Bathtub

    • Free breakfast

    • Free WiFi

    • Free self parking

    • Sleeps 4

    • 2 Queen Beds

    More details

    Not available

  • Standard Room, 1 King Bed, Accessible, Non Smoking

    • Free breakfast

    • Free WiFi

    • Free self parking

    • Sleeps 2

    • 1 King Bed

    More details

    Not available

  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

    • Free breakfast

    • Free WiFi

    • Free self parking

    • Sleeps 6

    • 2 King Beds and 1 Double Sofa Bed

    More details

    Not available

About this property
SureStay Hotel by Best Western Castro Valley

When you stay at SureStay Hotel by Best Western Castro Valley in Castro Valley, you'll be on the Strip, within a 15-minute drive of Oakland-Alameda County Coliseum and Oakland Arena. This hotel is 21.7 mi (35 km) from San Francisco Bay and 9.2 mi (14.8 km) from Oakland Zoo.

Languages

English

Policies
Check-in

Check-in between 3:00 PM - 5:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Other instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a security system
Property payment types

American Express, Discover, Mastercard, Visa, Cash not accepted, Debit cards not accepted

Important information
Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
Other information
General
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Essential workers only - NO
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Gap period enforced between guest stays - 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Professional property host/manager
Pets
  • Pets not allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions