Portola Hotel & Spa at Monterey Bay

8.8/10 from 2393 reviews

Amenities

Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage

See all amenities

Where you'll be

Choose your room

Check in

Dec 23rd 2024

Check out

Dec 24th 2024

Travelers

1 guest

Room, 2 Queen Beds (Courtyard)
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 4
2 Queen Beds
More details
Not available
Room, 1 King Bed (Courtyard)
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 King Bed
More details
Not available
Room, 1 King Bed, Harbor View
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 King Bed
More details
Not available
Portola Room Two Queen Beds
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 4
2 Queen Beds
More details
Not available
Room, 1 King Bed (Portola)
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 King Bed
More details
Not available
Room, 2 Queen Beds, Accessible (Portola)
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 4
2 Queen Beds
More details
Not available
Run of House
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 Twin Bed
More details
Not available
Room, 1 King Bed (Partial Harbor View)
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 King Bed
More details
Not available
Room, 2 Queen Beds (Partial Harbor View)
342 sq ft
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 4
2 Queen Beds
More details
Not available
Room, 1 King Bed, Accessible (Courtyard)
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 King Bed
More details
Not available
Room, 2 Queen Beds, Accessible, Harbor View (Partial)
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 4
2 Queen Beds
More details
Not available
Room, 1 King Bed, Accessible, Harbor View (Partial)
Fitness facilities
Laundry facilities
WiFi (surcharge)
Garage
Sleeps 3
1 King Bed
More details
Not available

About this property

Portola Hotel & Spa at Monterey Bay

With a stay at Portola Hotel & Spa at Monterey Bay, you'll be centrally located in Monterey, just a 4-minute walk from Fisherman's Wharf and 15 minutes by foot from Cannery Row. This spa resort is 0.9 mi (1.5 km) from Monterey Bay and 1.6 mi (2.6 km) from Monterey Bay Aquarium.

Languages

English, Spanish

Policies

Check-in

Check-in between 4:00 PM - anytime

Check-out

Check-out before 12:00 PM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Other instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

Property payment types

American Express, Diners Club, Discover, JCB International, Mastercard, Visa, Cash not accepted, Debit cards not accepted

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
Secured self parking fee: USD 25.55 per night (in/out privileges)
Secured valet parking fee: USD 31.36 per night (in/out privileges)
Pet deposit: USD 58.18 per night
Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 7:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Other information

General

Parking height restrictions apply
Noise-free rooms not guaranteed
LGBTQ friendly
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in

Pets

Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions