Townsend Gateway Inn

With a stay at Townsend Gateway Inn in Townsend, you'll be in the mountains, within a 5-minute drive of Great Smoky Mountains National Park and River Rage Go-Kart Track. This motel is 9.5 mi (15.3 km) from Cades Cove and 15.8 mi (25.5 km) from Island at Pigeon Forge.

English

The front desk is open daily from 9 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve rollaway/extra beds
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Onsite parties or group events are strictly prohibited
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

American Express, Discover, Mastercard, Visa, Cash, Debit cards not accepted

• No cribs (infant beds) available
• No elevators
• Events/parties not allowed
• LGBTQ friendly
• Essential workers only - NO
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Professional property host/manager

• Pet max weight (per pet) in kg is 20
• Pet max weight (per pet) in lb is 45
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets cannot be left unattended